Readerr.io is operated by ‘Grow By Exx Services Private Limited’, registered in the USA.
By registering on the website reader.io or using the Service, the Client acknowledges that he/she/it has read, understood, and agreed to the entirety of these Terms of Service. The Service Provider (Readerr) strongly advises the Client to print and/or save a copy of the Terms of Service.
These Terms of Service may be amended from time to time. It is the Client’s responsibility to review these Terms of Service frequently and to remain informed of any changes implemented. The Client agrees that the continued use of the Service after such changes to the Terms of Services have been published will constitute the Client’s acceptance of such revised terms.
In this Agreement, words or phrases beginning with a capital letter shall have the following meanings:“
Account” means the account of the Client after entering into the Agreement, which enables the Client to use the Service.
“Agreement” means the agreement constituted by these Terms of Service, the Subscribed Plan, the Privacy Policy, and any potential subsequent amendments of those as well as any separate agreement entered into between the Service Provider and the Client for the performance of the Service.
“Client” means the individual or legal entity, professional only, with whom the Service Provider entered this Agreement and whose name and address appear on the Account. The Client and the Service Provider are hereinafter collectively referred to as the “Parties” or individually as a “Party”.
Content” means any data, whether personal or not, contained in the Processed Document sent by the Client to the Document Parser(s) and processed through Readerr.io.
“Documentation” means all documents that may be viewed, printed, and/or downloaded free of charge in electronic form from the website reader.io, including the knowledge base, and the blog (reader.io/blog), describing the functionalities of the Service and the Readerr Solution.
“Document Parser(s)” means the algorithm used for the processing of the Imported Documents sent by the Client.
“Readerr Solution” means the readerr software, as well as any related applications, developed and published by the Service Provider.
External Application Programming Interface” or “External API” means a web service to the Readerr Solution through which the Client may receive Parsed Content.
“Imported Document” means documents uploaded by the Client to the Readerr Solution with the purpose of processing them and extracting Parsed Data.
“Parsing Rule(s)” means the collection of simple instructions, standard or tailored, which tell the Readerr Solution algorithm what nature and kind of data the Client wants to pull out from the Processed Documents.
“Parsed Content” means any data, whether personal or not, extracted through the Readerr Solution on the basis of the Parsing Rule and the Imported Documents.
“Personal Data” means any information relating to a natural person who is or can be identified, directly or indirectly.
“Processed Documents” means the documents sent by the Client through he/she/its Account to one of his/her/its Document Parser(s) to be processed through the Service.
“Service” means the grant of access to the Readerr Solution by the Service Provider and the use of the Readerr Solution in SaaS mode by the Client, whether through the website reader.io or through the reader application, under the terms and conditions set out in the Agreement.
“Subscribed Plan” means the fee-based plan subscribed by the Client for a fixed monthly or annual period, which appears on the Account (and then possibly modified by the Client). The Service is provided through separate offers, whose functionalities are described on the website reader.io, or through specific tailored offer (s).
The purpose of this Agreement is to set out the conditions Client, who accepts it, a non-exclusive and non-transferable under which the Service Provider provides the Service to the right to use the Readerr Solution in SaaS mode. In exchange, the Client agrees to pay the contractual fee and to comply with all requirements set out in the Terms of Service.
Readerr is a hosted document processing software, that enables the Client to pull Parsed Content from Processed Documents, based on the Parsing Rules defined by the Client. Readerr provides the Client with the possibility to download or send the Parsed Content to External APIs.
The Service does not include any storage service. The Client understands that he/she/it has the sole responsibility to ensure by all means available that all data contained in the Processed Documents, Content, and Parsed Content are saved and registered. The Service Provider excludes any liability in the event of a loss of Processed Documents, Content, and Parsed Content.
The Client accesses the Service through his/her/its own personal Account. The Client’s Account may only be used by one person, a single Account shared by multiple people is not permitted. The Client bears all liability as to the access and the use of the Account. The Account requires the Client to provide his/her/its legal full name, a valid email address, and any other information requested in order to complete the registration process. The Client may create one or more Document Parser(s) for the same Account, depending on the Subscribed Plan.
The Service is available to the Client 24 hours a day, 7 days a week during the term of the Agreement and within the limits set out in the Agreement. Support for the Services is only available in English, via email info@readerr.io.
All Subscribed Plans must be paid, through the Service Provider payment service provider.
The lack of use or the temporary discontinuance of the Service during the duration of the Subscribed Plan shall not have the effect of extending the duration of the Agreement or the Service, nor qualify for a refund or any compensation whatsoever.
In the event of a lack of payment on the due date, the Service Provider is entitled to require payment of (i) the entire debt, and (ii) a lump fee for fee recovery.
The Service Provider reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice at any time.
Prices of all Services are subject to changes at any time. Such notice may be provided at any time by posting the changes on the website reader.io, the Readerr application, or the Service itself. Such changes shall not apply to the ongoing Subscribed Plans and shall only apply to the Subscribed Plans entered after the modification of pricing.
All Subscribed Plans will renew for successive periods of the same duration by tacit agreement unless terminated by either Party. It is the sole responsibility of the Client to anticipate the end of the Subscribed Plan, which consequences will be borne exclusively by the Client. No amount received in advance by the Service Provider for the Subscribed Plan will be refunded. All Content and Parsed Content will be automatically deleted from the Service at the termination date of the Agreement. The Client is aware that the Content and the Parsed Content cannot be recovered after the termination date of the Agreement.
The Client, who enters into the Agreement on behalf of a company or other legal entity, grants that he/she/it has the authority to bind such entity and its affiliates. The Client grants to be a natural or a legal entity, acting as a professional, excluding any robots. Accounts registered by “bots” or other automated methods are not permitted.
The Client undertakes to:
acquire the necessary hardware and software, and subscribe to telecommunications services (internet access) required to remotely use the Service. The costs for such equipment and for Internet access services are exclusively borne by the Client; ensure that the Client is trained to use the Service and Internet-based technologies;
maintain the security of the Account and the related password;
accurately transmit, under his/her/its sole responsibility, all information required for the performance of the Agreement and warrants the accuracy of such information. The Client hence commits to report any change to this information;
pay the contractual fees under the conditions set out in the Agreement;
respect the Service Provider’s intellectual property rights; refrain from using the Service in conditions that may impair the functioning or safety of the Service;
refrain from modifying, adapting or hacking the Service or modifying another website so as to falsely imply that it is associated with the Service, or with the Service Provider;
refrain from uploading, or transmitting unsolicited email or “spam” messages refrain from reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Service, use of the Service, or access to the Service without written permission by the Service Provider;
refrain from transferring to his/her/its Account or storing on his/her/its Document Parser(s), data that may impair the functioning of the Service;
contain or be likely to contain viruses or any code of a destructive nature
be of an illegal nature, contrary to the laws or regulations in force, contrary to morality (pornography, violence, etc.), or infringing third parties’ rights, including (without limitation) intellectual property rights and the right to privacy.
Accordingly, the Client is responsible for any damages such data could cause to the Service Provider, to a third party, to the Service and will hold the Service Provider harmless against any claims that may be brought against the Service Provider by a third party because of such data and, more generally, the Client’s use of the Service. While the Agreement prohibits such conduct and Content on the Service, the Client understands and agrees that the Service Provider cannot be held responsible for the Processed Documents and Content submitted to the Service. The Client therefore agrees to use the Service at his/her/its own risk.
The Service Provider may remove Processed Documents, Content, Parsed Content and Accounts containing data that the Service Provider considers in its sole discretion as unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any Party’s intellectual property right(s) or the Agreement.
The Service is provided on an “as is” basis and an “as available” basis. The Service shall not substitute any other function in the Client’s organization. The information given by the Service Provider is provided solely for the use of the Service but not for the Client’s organization. The Service Provider has an obligation of means and does not provide any implicit or explicit warranty as to the use of the Service.
The use of the Service is provided at the Client’s sole risk. The Client understands that the technical processing and transmission of the Service, including the Processed Documents, the Content, and the Parsed Content, may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
The Service Provider does not warrant that (i) the Service will meet the specific requirements of the Client, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any information, or other material obtained by the Client through the Service will meet the Client’s expectations, and (v) any errors in the Service will be corrected.
The Content and the Parsed Content are kept by the Service Provider for a period of 30 calendar days maximum by default for the performance of the Service, excluding any data storage. Therefore, it is the Client’s responsibility to ensure the storage and registration of his/her/its data, including the Processed Documents, Content, and Parsed Content.
The Service Provider might block the Client’s Account in the event that the Client went over the limit of the Subscribed Plan. The Service Provider excludes any liability for the suspension of the Account.
The Client understands that the Service Provider uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, billing, storage, and related technology required to run the Service.
The Clients also understand that, while the Readerr Solution offers tools to easily set up a connection with such systems, External APIs are published and maintained by an independent provider external to the Service Provider. The Client is therefore solely liable as to the transfer, the download, or any use of the Processed Documents, Content, or Parsed Content to or through an External API, excluding any liability of the Service Provider. The Client is aware that he/she/it may have to enter into a specific and separate agreement as to the use of the External API.
The Service Provider excludes any liability in the events of:
a downgrading of the Service; loss of Processed Documents, Content, Parsed Content, features, or capacity of the Client’s Account; a modification, price change, suspension, or discontinuance of the Service;
a loss or damage from Client’s failure to comply with the Client’s undertakings, including his/her/its security obligation; concerning choices of the Parsed Rules made by the Client; concerning the use of the Parsed Content.
The Client expressly understands and agrees that the Service Provider shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses (even if the Service Provider has been advised of the possibility of such damages), resulting from (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute services resulting from any services purchased through or from the Service; (iii) unauthorized access to or alteration of the Processed Documents, Content or Parsed Content; (iv) statements or conduct of any third party on the Service; (v) or any other matter relating to the Service.
In any case, the overall liability of the Service Provider is strictly limited to the overall fees paid by the Client for the ongoing Subscribed Plan.
Breach(es) of any of the terms and conditions of the Agreement by the Client will result in the termination of the Agreement and the closing of the Client’s Account. Should the Client fail to remedy the said breach within seven (7) days from the suspension of his/her/its access to the Service, the Service Provider shall be fully entitled to terminate the Agreement with immediate effect and without prior notice. From the termination date, the Client will no longer be able to use the Service. The Client’s Content and the Parsed Content relating to the Client’s Account will be deleted without the Client being entitled to any compensation. The Client shall be solely responsible for the consequences of the termination of the Agreement, in particular in terms of the continuity of its internal management and commercial activities.
No amount received in advance by the Service Provider for the Subscribed Plan will be refunded and the Client shall not be entitled to any compensation whatsoever.
Suspension of the Service and/or termination of this Agreement shall not prevent or otherwise impede the claim(s) the Service Provider may present as a result of the Client’s breach(es).
All intellectual property rights on the Readerr Solution and all content available on the website reader.io or the readerr application remain the sole property of the Service Provider. The Service Provider warrants that it has developed the Readerr Solution and owns the intellectual property rights to the Readerr Solution and all elements used to provide the Service.
The Service Provider undertakes not to claim any ownership of the Processed Documents and Content processed through the Service, which remain the sole property of the Client.
The Client remains the owner of all Processed Documents, Content, and Parsed Content processed under the Agreement.
The Client undertakes to refrain from any act or behavior that may directly or indirectly affect the intellectual property rights owned by the Service Provider, such as but not limited to, the intellectual property rights owned on the Readerr Solution, the related trademark, and logo used by the Service Provider.
The Client grants the Service Provider against any claim, demand, suit, or proceedings made or brought against the Service Provider by a third party alleging that the Content, the use of the Service in violation of the Agreement, infringes, misappropriates the intellectual property rights of a third party or violates applicable law and regulation. The Client undertakes to indemnify the Service Provider for any damages awarded against, and for reasonable legal fees (including attorney’s fees) incurred by the Service Provider in connection with any such claim, demand, suit, or proceedings, provided that the Service Provider (i) promptly informs the Client in writing of the claim, demand, suit or proceeding, (ii) gives the Client the sole control of the defense and settlement of the claim, demand, suit or proceedings (such settlement may be entered to the extend that said settlement releases unconditionally the Service Provider of its liability) and (iii) provides the Client with all reasonable assistance. All fees incurred will be borne exclusively by the Client.
When registering to and while using the Readerr Solution, the Service Provider collects, on a voluntary basis, from the Client a limited number of data, including Personal Data, which is solely for the performance of the Readerr Solution and used in connection with the Readerr Solution.
When registering to and while using the Readerr Solution, the Service Provider collects, on a voluntary basis, from the Client a limited number of data, including Personal Data, which is solely for the performance of the Readerr Solution and used in connection with the Readerr Solution.
The client has a permanent right to access, amend, modify, or delete any information related to him/her/it by sending an email to info@readerr.io.
The Service Provider has taken necessary steps to be within the compliance standards of the European Union’s General Data Protection Regulation, Data Protection Act of 2018, Singapore’s PDPA 2012 & California’s CCPA 2020. More information regarding the protection of your data can be found in the associated Privacy Policy.
For purposes of the Data Protection Act 2018, GDPR, Singapore’s PDPA 2012 & California’s CCPA 2020, the Readerr Solution acts as the “data controller” for Personal Data and acts as the “data processor” for Imported Documents and Parsed Content.
The Service Provider and the Client undertake to keep confidential all information and documents concerning each Party, of any nature whatsoever, to which the relevant Party may have referred to, or provided, during the performance of the Agreement. The above shall not prevent the Service Provider from mentioning its commercial relationship with the Client, as provided below.
The Service Provider uses all technical means that may be reasonably used for the performance of the Service. The Service Provider shall therefore not be held liable in the event that the Service is not available in the case of force majeure, including but not limited to, network failure, strike, natural disaster, earthquake, public telecommunication network failure, failure of Internet connection due to private or public agents to which the Service Provider relies upon.
The Client waives any right to indemnity of any nature whatsoever in the event of force majeure and the Service Provider shall not be held liable for any cost incurred due to the impossibility of using the Service.
At any time and at its own discretion, the Service Provider reserves the right to assign, subcontract, transfer, and/or provide all or part of the rights and obligations subject to the Agreement to a third party in any form whatsoever.
This Agreement constitutes the entire Agreement between the Parties with respect to the subject matter hereof. It supersedes all prior negotiations, contracts, and undertakings between the Parties with respect to such matter.
The fact that one of the Parties did not request the application of any provision of this Agreement shall in no event be deemed or interpreted as a waiver of the right that the Party has under this provision.
The Client allows the Service Provider to mention its company name or name and the Service provided for commercial purposes only.